Parking Manager

City of Raleigh

Job Duties

The Parking Manager works under the Assistant Transportation Director and will be responsible for the City’s Parking Division. This position is responsible for the on-street and off-street parking programs.

  • Supervises staff including conducting performance evaluations, coordinating training, and implementing hiring, discipline and termination procedures.
  • Manages and administers the parking services program including on-street and off-street parking operations, regulatory enforcement and maintenance services; participates in long-range, strategic planning for program development, implementation and ongoing service operations.
  • Receives, reviews, investigates and responds to requests and complaints from internal and external customers and program stakeholders; plans and determines follow-up actions; oversees the implementation of streamlined operations, and program and service enhancements.
  • Meets with internal and external stakeholders to discuss initiatives, plan and coordinate projects, and review project status; identifies project requirements; reviews funding and expense allocation; prioritizes and implements new technologies; and evaluates project implementation.
  • Reviews and administers contracts for deck security and operations; drafts proposal requests; reviews capital improvement project needs; makes recommendations; reviews and approves Council agenda items; and delivers presentations to City Council and other program stakeholders.
  • Manages, reviews and administers assigned budget, funding and expense allocation.
  • Performs other duties of a similar nature and level as assigned.


Anticipated hiring range $67,529 – $100,000.

Management Analyst

City of Durham

Job Duties

Provides professional support in the form of advanced analytical, communication, and coordination services to the Parking Administrator directly or through departmental assignments. Develops, manages and implements cloud-based web services and applications, database integrations, wayfinding and mobile technologies within the Office of Parking Management.

  • Assists in the development and evaluation of a library of Division-wide indicators for the Parking Division Administrator to use in assessing progress toward goals adopted in the Strategic Plan; serves as staff resource to other City departments. Manages and audits the criteria for the division’s Accredited Parking Organization with Distinction designation from the International Parking Institute.
  • Consults with senior managers and provides advice and counsel on management issues, organizational structure, feasibility, performance metrics, data analytics, and the potential impact of varying courses of action; coordinates interdepartmental program elements. Establishes and maintains data standards and organization to improve how the Parking Division collects, uses, manages and publishes data.
  • Promotes internal and external communications by preparing a variety of materials to disseminate parking and mobility program and policy information on a departmental or Citywide basis at the direction of the Parking Administrator.
  • Provides oversight and exercise independent judgment in managing the parking citation adjudication and hearing program, including the Appeals Committee and Hearing Officer to ensure the efficient processing of in-person and mail parking adjudications and hearings.
  • Develop, implement, and manage special events.  This is accomplished by overseeing event logistics, planning and executing event details, managing budgets, organizing schedules and personnel, insuring safety plans are developed and implemented, etc.  This position will be responsible for resolving problems and obstacles to facilitate more effective event operations.  Position is responsible for the development, execution and evaluation of assigned special events through close interaction with neighborhoods, businesses and citizens to determine and satisfy community needs.
  • Implementation and monitoring of the Parking Division’s wayfinding and mobile applications and will be responsible for the design of a wide range of graphics, interior and exterior signage systems and wayfinding projects.  The position will deliver creative and innovative solutions to a diverse range of constituents, including, but not limited to hospitality, retail, restaurants, workplace, etc.
  • Responsible for  planning, developing, implementing and managing the technology, mobile applications and data management functions of the office as assigned; establishing policies and procedures in accordance with City policies and procedures; researching and evaluating the current use of technology/ processes and identifying opportunities for improved service delivery; and interacting with the employees, our customers,and stakeholder groups


Anticipated hiring range $50,386 – $55,000.