Parking Operations Supervisor

City of Greensboro

Job Duties

The position of Parking Operations & Enforcement Supervisor reports to the Business and Parking Manager for the Greensboro Department of Transportation. This position assists in developing and implementing the vision and goals of the Parking Operations Section and managing the day to day operations of parking enforcement, four parking decks, six surface lots, and over 1,000 on-street parking spaces. The City expects to have two new parking decks under construction within the next year. This position will ensure that the Parking Operations Section maintains a high level of customer service and that all internal and external customers are treated fairly and professionally. Duties include daily oversight of operations and maintenance for on-street and off-street parking, collection and accounting of all parking fees, and oversight of enforcement throughout the City to ensure adherence to City Ordinances and North Carolina General Statutes (including addressing complaints, educating the public, and resolving citation appeals). This position will help identify and address structural and maintenance needs within City parking facilities, manage various technical requirements of the Parking Operations Section, and assist in the development of the operating budget totaling approximately $3.3 million. The position will also manage and coordinate various improvement projects and be the primary contact for parking related issues associated with special events. The position also manages the billing and appeal process for the City’s False Alarm Ordinance.


$47,125.00 – $66,000.00 Annually