Dave Pitts


Director of Parking and Valet Services at Wake Forest Baptist Medical Center

If you were to read my complete bio you would find a lot of information about my previous position as Director of Mail Services.  In fact, I spent 33 years of my working life as a mailing professional.  During this time I encountered my first experience working with both regional and national organizations.  I served as President, Vice President and a Board Member for over 20 years.  During my time working with our regional association, we formed a national organization; which I was a founding member and served on that Board for over 13 years.

The reason for this explanation is that while working on the Board of Directors of various other organizations, I learned a lot about how professional organizations work.  As a mailing professional, I served as the Conference Chair for the Orlando, San Antonio and Charleston Conferences and served on many other committees and work groups.  Most recently, I was the Editor of their national newsletter and still provide a column in each issue.

Due to an administrative re-structure, I transitioned out of the mailing business and was placed as Director of Parking and Valet Services.  I have been Director of Parking Services for the past 10 years; but only two years ago was named Director of Valet and Patron Services. I am excited about being the Director of Parking and Valet Services and want to use the experiences I have learned in the past to help the parking industry.

At Wake Forest Baptist Medical Center we have a very large complex parking operation, which has over 9,000 parking spaces for staff and guest on our main campus; also an average of 3,500 paying visitors per day.  On average, we valet park over 100 vehicles per day and provide patron services to assist our visitors at the entrance locations. We assist handicapped visitors with wheelchairs and/or provide directions to clinics or patient locations.  We are the first and last person you see while coming to our medical facility and excellent customer service is our key goal.