From Guesswork to Ground Truth: Modernizing Airport Curb Operations for Efficiency and Guest Experience

About the Webinar

As airports face increased passenger demand, curbside operations are becoming more congested and harder to manage. Greenville-Spartanburg International Airport (GSP) took a proactive approach to this challenge by partnering with Automotus to modernize its ground transportation operations through automation and real-time data.

This session will walk attendees through the implementation of GSP’s Ground Transportation Management System (GTMS)—a smart, camera-based solution that tracks and manages commercial curb activity. With tools like license plate recognition and automated billing, the system replaces manual processes with a streamlined, data-driven approach that improves compliance, reduces curb congestion, and enhances the overall guest experience.

Whether you’re in the airport, municipal, or parking space, this session will give you a look at how real-time curb management can make a big impact—without requiring major infrastructure upgrades.

Meet the Presenters

Kelly Ferguson
Chief of Staff, Automotus - a curb management startup to make airports and cities safer, healthier, and less congested.  

With over 15 years of experience in public/private partnerships, Ferguson has built a career at the intersection of emerging technology, clean mobility, and community engagement -- working with startups, governments, and nonprofits to implement transformative transportation programs.  Before joining Automotus, Ferguson served as Director of Pilots at the Los Angeles Cleantech Incubator (LACI), where she spearheaded the launch of the nation's first Zero Emissions Delivery Zone in Santa Monica.

Key Takeaways

By attending, you’ll learn how to:

Use automated curb management to reduce delays, improve efficiency, and enhance guest satisfaction

Improve compliance and transparency with real-time monitoring and billing tools

Apply lessons from GSP’s successful rollout to your own airport or curbside environment