Amplify Company Culture & Employee Engagement with “Organizational Rounding”

Wednesday, September 16, 10:15 AM, Room: Columbia 3

There is a frequent practice in the healthcare industry called “making rounds.” It is used to communicate what is going well and what is not, facilitate face-to-face time, create plans, and utilize data to determine what is working and what can be improved.  This familiar concept can be applied to parking organizations via “Rounding” as a way to create employee engagement and help promote a safe and positive culture.

The presenter of this session utilized this practice while at Penn State. It was an effective leadership tool that fostered organizational improvement, professional growth for team members, and greatly enhanced the healthy culture of the department. In this session, learn how this specific and consistent process helps foster openness, honesty, and trusted communication. And, how over time, numerous small improvements can lead to larger collective positive changes.

Some specific ins and outs of rounding that will be covered are: - What “Rounding” entails (and how does it involve a stoplight?) - How to incorporate the meetings - Why a consistent process is key - What “Rounding” is not - Who should be involved - How to effectively implement it in your parking organization - What are the benefits for your team and how do you measure the results

Learning Objectives

  • Introduce the audience to a different process/tool (“rounding”) for initiative-taking employee engagement

  • Explain the distinct parts of the “rounding” process, how they connect to one another and why consistency is key

  • Share personal perspectives on how using this process within an organization can make a true difference

Ryan Givens (Parker Technology, LLC)

Ryan Givens, PTMP (formerly CAPP) is a Marine Veteran, having proudly served for 11 years as a Transportation and Logistics Officer. Givens currently is the National Account Executive for Parker Technology.

Givens possesses 20+ years of leadership experience and 27 years of transportation experience, with 18 of those years being within the parking industry. Givens has maintained his industry certification since earning in 2014.

Givens prefers to approach tasks and challenges via a collaborative and team-focused approach and was instrumental in leveraging numerous technological advances while the Associate Director of Penn State Transportation Services. Givens has also worked at NC State University Transportation and LAZ Parking.